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TERMS & CONDITIONS
(crafted with care, clear & human)

1. WHAT WE DO
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Custom creams.
All-natural, made for you.
Each product is unique.
More items coming soon.

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2. YOUR AGREEMENT
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By using our site or placing an order, you agree:

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  • to provide accurate info for customization.

  • to use products responsibly and as intended.

  • to understand results may vary.

  • to note: external use only, no medical claims​.

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3. ORDERS & PAYMENTS

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  • Checkout = commitment to pay.

  • Prices in USD.

  • Subscriptions renew automatically (cancel anytime).​

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4. SHIPPING

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  • We ship within USA + Canada.

  • Delivery times vary (we’ll keep you updated).

  • Tracking info provided for every order.

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5. RETURNS

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  • Non-custom products: return within 7 days (unused).

  • Custom creams: final sale unless defective or incorrect.

  • Wrong or damaged order? Email us within 7 days → we@kinnoa.com.

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6. SAFETY

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  • All natural ingredients, but please patch test.

  • Stop use if irritation occurs.

  • Kinnoa is not liable for misuse or allergic reactions.​

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7. OUR WORK

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All content, formulas, design, text, images = Kinnoa property.
No copying, reselling, or distribution without permission.

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8. LIMITATION OF LIABILITY

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We’re not responsible for indirect, incidental, or consequential damages from using our products or website.
Use responsibly.

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9. CHANGES

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Terms evolve as we grow.
The Last Updated date will show any changes.

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10. CONTACT

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Questions? → we@kinnoa.com

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11.  PRIVACY

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  • We Collect: name, email, shipping info, custom preferences.

  • We Use: to create, deliver, and improve your products.

  • We Share: only with partners necessary to fulfill your order.

  • We Don’t: sell or trade your personal data.

  • Your Control: request edits or deletion anytime → we@kinnoa.com​

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By being here, you agree to all of the above.


KINNOA – crafted for you, naturally.

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